Terms and Conditions
Welcome to Haloptopis. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any orders.
1. General Terms:
By using our website, you confirm that you are at least 18 years old or have received parental consent to use our services. These Terms and Conditions apply to all users of the site, including browsers, customers, and contributors of content.
2. Product Availability and Pricing:
All products listed on our website are subject to availability. In case a product is unavailable after placing an order, we will notify you and offer an alternative or full refund. Prices are listed in local currency and may be subject to change without prior notice. Any promotions or discounts are subject to terms and availability.
3. Orders and Payment:
When placing an order, you agree to provide accurate and complete information. All payments must be made at the time of purchase, and we accept major credit/debit cards and other payment methods specified on our site. Once your order is confirmed, you will receive an email confirmation detailing your purchase.
4. Delivery:
We strive to deliver all orders on the specified date and time, but delays may occur due to unforeseen circumstances. Delivery charges vary depending on the location, and it is the customer’s responsibility to provide accurate delivery details. If the recipient is not available at the delivery address, we may leave the flowers at the door or with a neighbor, depending on the situation.
5. Refund and Returns Policy:
For details on our refund and returns policy, please refer to our Refund and Returns Policy page. We will do our best to resolve any issues with damaged or unsatisfactory products.
6. Cancellation Policy:
You may cancel your order within 2 hours of placing it by contacting our customer service. After this period, cancellations are no longer possible due to the nature of our products. Once the flowers are arranged or dispatched, the order is considered final.
7. Intellectual Property:
All content, images, and designs on Haloptopis are the intellectual property of the company. Any reproduction or redistribution of content without written permission is prohibited.
8. Limitation of Liability:
While we strive to provide the highest quality service, Haloptopis is not responsible for any indirect or consequential loss or damage arising from the use of our website, products, or services.
9. User Conduct:
Users are prohibited from using the site in any manner that could damage, disable, or impair our services. Harassment, abusive language, and inappropriate conduct will not be tolerated.
10. Changes to Terms:
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated terms.
11. Governing Law:
These Terms and Conditions are governed by the laws of the jurisdiction in which Haloptopis operates. Any disputes or claims arising from your use of the website will be subject to the exclusive jurisdiction of the local courts.