Sales Policy

At Haloptopis, we are committed to providing high-quality flowers and excellent customer service. Our Sales Policy outlines the terms and conditions of purchasing products from our website.

1. Product Selection:
All flowers and arrangements displayed on our website are available for purchase, subject to availability. Due to seasonal changes, some flowers may be substituted with similar blooms of equal or higher value, while maintaining the style and theme of your selection.

2. Pricing:
All prices listed on our website are in local currency and include taxes. Prices may vary based on flower availability, seasonal demand, and promotional offers. We reserve the right to adjust prices without prior notice, but the price at the time of your purchase will be honored.

3. Order Process:
To place an order, simply select your desired product, fill in the necessary details, and proceed to checkout. You will receive an email confirmation once your order has been successfully placed. Please ensure that all information, especially delivery details, is accurate to avoid any delays.

4. Payment:
We accept major credit and debit cards, as well as other secure payment methods listed at checkout. All payments must be completed at the time of ordering. Your payment information is processed securely to ensure your data is protected.

5. Delivery:
We offer same-day and scheduled delivery services. Delivery charges are calculated based on the location and will be clearly displayed during checkout. We strive to deliver at the specified time; however, delays may occur due to unforeseen circumstances. If delivery is unsuccessful due to incorrect details or recipient unavailability, we will attempt to contact you to resolve the issue.

6. Cancellations and Changes:
You may cancel or modify your order within 2 hours of placing it. After this period, cancellations may not be accepted due to the nature of our products. If you wish to make any changes to your order, please contact our customer service team promptly.

7. Refunds and Returns:
For any concerns regarding the quality of your flowers, please refer to our Refund and Returns Policy page. We are committed to resolving any issues that may arise with your order.

8. Promotions and Discounts:
From time to time, Haloptopis may offer promotional codes, discounts, or special offers. These promotions are subject to specific terms and cannot be combined with other offers unless otherwise stated. Promotional discounts must be applied at the time of purchase.

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal

All payments are processed securely, and your payment details are encrypted to ensure the highest level of protection. By placing an order, you represent that you are the authorized owner of the payment method used. 4. Shipping Fasttopis ships products to a wide range of locations. Shipping costs and delivery times will vary depending on your location and the shipping method selected. Once your order has been processed, you will receive a tracking number to monitor your shipment’s status. Please note that delivery times are estimates and may be affected by external factors such as customs, shipping carrier delays, or holidays. Fasttopis is not responsible for delays caused by shipping providers. 5. Taxes and Duties Depending on your location, sales tax or import duties may apply. These additional charges are the responsibility of the customer and are not included in the product price or shipping fee. Please check your local customs regulations for more information. 6. Promotions and Discounts Fasttopis occasionally offers promotions, discounts, or special offers. These are subject to specific terms and conditions, which will be outlined at the time of the promotion. Discounts cannot be applied to past purchases or combined with other offers unless specified. 7. Return and Refund Policy Please refer to our Refund and Returns Policy for detailed information on returning products, exchanges, and refunds. 8. Product Availability All orders are subject to product availability. In the event that a product is out of stock after you have placed your order, we will notify you and provide options such as a backorder, substitution, or cancellation. 9. Customer Support We are committed to providing exceptional customer service. If you have any questions or concerns regarding your order, feel free to contact us at [email protected] or call us at (530) 295-8026. Contact Information For any inquiries regarding this sales policy or your order, please reach out to: Fasttopis 5580 Crossbill Ln, El Dorado, California (CA) Phone: (530) 295-8026 Email: [email protected]